Powerful Features for Modern Taxi Operations
Four integrated apps working together – dispatch panel, driver app, web booker, and passenger app.
Live Dispatch & Tracking
Real-Time Map View
Interactive Google Maps with live driver positions, status indicators, and route visualisation.
Quick Booking (Ctrl+Space)
Keyboard shortcut for instant job creation – perfect for busy call centres.
Multiple Dispatch Strategies
Auto-assign, manual selection, broadcast to multiple drivers, or zone queue system.
Job Status Tracking
Track every job through its lifecycle – pending, assigned, en route, arrived, POB, completed.
Waypoint Support
Add multiple stops to any journey with automatic fare recalculation.
Pre-Booked Jobs
Schedule future bookings with automatic driver notification before pickup time.
Pricing & Tariffs
Fixed Zone Fares
Set pre-defined fares between areas with separate day and night rates.
Distance-Based Pricing
Tiered pricing with different rates per mile/km at various distance thresholds.
Metered/Taximeter Fares
Real-time fare calculation based on distance and waiting time.
Service Type Surcharges
Premium services like executive cars with percentage or fixed-amount markups.
Zone Management
Draw custom zones on the map with polygon tools and assign pricing rules.
Schedule-Based Rates
Different rates for different times – peak hours, weekends, bank holidays.
Fleet Management
Driver Management
Add drivers with license details, documents, commission rates, and contact info.
Vehicle Registry
Track vehicles with type, capacity, registration, and maintenance status.
Customer Database
Store customer details, booking history, and account balances.
Role-Based Access
Admin, dispatcher, driver roles with customisable permissions.
Driver Settlements
Track earnings, calculate commissions, and process driver payouts.
Performance Monitoring
Track driver acceptance rates, completion rates, and customer ratings.
Payments & Finance
Stripe Integration
Accept card payments with automatic processing and webhook handling.
Apple Pay & Google Pay
Mobile wallet payments for faster passenger checkout.
Account Payments
Corporate accounts with invoicing and credit management.
Promo Codes
Create discount codes with fixed or percentage amounts and usage limits.
Driver Earnings Reports
Detailed breakdowns of earnings, commissions, and settlements.
Invoice Generation
Automatic PDF invoices and receipts for customers and drivers.
Communications
IVR/Phone Integration
Twilio and VoIP Studio adapters for automated phone booking flows.
SMS Notifications
Automatic SMS via our built-in gateway or Twilio for booking confirmations.
Email Notifications
Customisable email templates for confirmations, receipts, and invoices.
Push Notifications
Real-time push alerts to driver and passenger apps via Firebase.
Two-Way Messaging
In-app messaging between dispatch and drivers.
Call Logging
Track incoming calls with timestamps and booking associations.
Reports & Analytics
Revenue Reports
Daily, weekly, monthly revenue tracking with trend analysis.
Job Analytics
Completion rates, cancellation rates, and status distribution charts.
Driver Performance
Acceptance rates, online time, jobs completed, and earnings per driver.
Custom Date Ranges
Filter all reports by custom date ranges for detailed analysis.
PDF Export
Export any report as a professionally formatted PDF document.
Real-Time Dashboard
Live metrics widgets showing today's jobs, revenue, and driver status.
Integrations & More
Flight Tracking
AeroDataBox, AviationStack, FlightRadar integration for airport transfers.
Embeddable Widget
Add a booking widget to any website with customisable styling.
Multi-Brand Support
Run multiple taxi brands from one account with separate branding.
Repeat Bookings
Set up recurring bookings that automatically generate jobs.
Dark/Light Theme
Toggle between dark and light modes for comfortable viewing.
Audit Logging
Complete audit trail of all changes for compliance and troubleshooting.
Authentication & Profile
Company-Based Login
Secure login with Company ID, driver PIN, and password.
Biometric Authentication
Fingerprint and Face ID support for quick, secure access.
Profile Management
View personal details, vehicle info, and contact information.
Status & Availability
Online/Offline Toggle
Go online to receive jobs, offline when finished, or paused for breaks.
Online Time Tracking
Real-time counter showing hours, minutes, and seconds online.
Zone Queue Position
See your position in zone-based queues for fair job distribution.
Current Zone Display
Always know which zone you're currently operating in.
Job Management
Job Offers
Receive job offers with full details – pickup, dropoff, fare, and passenger info.
Accept/Reject Timer
Timed response window for job offers with countdown display.
Upcoming Jobs
View pre-booked jobs scheduled for later with countdown timers.
Job Status Updates
Update status as you progress – en route, arrived, POB, completed.
Active Job Banner
Persistent banner showing current job details with quick actions.
Today's Stats
Quick view of today's job count and earnings on home screen.
Navigation & Tracking
Google Maps Integration
Built-in maps with route visualisation and traffic information.
Turn-by-Turn Navigation
Launch navigation to pickup or dropoff with one tap.
Real-Time Location Sharing
Automatic GPS broadcast to dispatch and passengers.
Background Tracking
Location updates continue even when app is in background.
Earnings & Finance
Earnings Dashboard
View earnings for today, this week, this month, or custom date ranges.
Job-by-Job Breakdown
See fare, payment method, and commission for every completed job.
Cash vs Card Tracking
Filter earnings by payment method for easy reconciliation.
Earnings Report Email
Generate and email detailed earnings reports to yourself.
Communication & Settings
Two-Way Messaging
Chat with dispatch directly from the app with message history.
Push Notifications
Instant alerts for new jobs, messages, and important updates.
Sound Settings
Customise notification sounds and alert preferences.
Font Size Adjustment
Increase or decrease text size for better readability.
Booking & Quotes
Instant Price Quotes
Real-time fare estimates based on distance, vehicle type, and time of day.
Address Autocomplete
Google Places integration for quick and accurate address entry.
Vehicle Selection
Choose from available vehicle types with photos, capacity, and pricing.
Advance Bookings
Schedule rides for future dates and times with calendar picker.
Return Journeys
Book round trips with separate pickup times for each leg.
Via Points
Add multiple stops along the route with automatic fare calculation.
Customer Account
Guest Checkout
Book without creating an account for quick one-time bookings.
Account Registration
Create an account to save details, view history, and manage bookings.
Booking History
View past and upcoming journeys with full trip details.
Saved Addresses
Store favourite locations for faster booking.
Manage Bookings
Cancel or modify upcoming bookings directly from the portal.
Receipt Downloads
Download PDF receipts for completed journeys.
Tracking & Updates
Live Driver Tracking
Watch your driver approach in real-time on an interactive map.
ETA Updates
Automatic notifications when your driver is on the way and arriving.
Driver Details
View driver name, photo, vehicle details, and registration number.
Booking Confirmation
Email and SMS confirmation with all journey details.
Booking & Search
Interactive Map Booking
Set pickup and dropoff by tapping the map or searching addresses.
Current Location Detection
One-tap pickup from your current GPS location.
Address Autocomplete
Google Places powered search with smart suggestions.
Multiple Stops
Add waypoints for journeys with multiple destinations.
Saved Locations
Quick access to Home, Work, and frequently used addresses.
Recent Addresses
Automatically saved history of recent pickup and dropoff locations.
Vehicle Selection
Vehicle Type Choice
Choose from saloon, estate, MPV, executive, or wheelchair accessible.
Fare Estimates
See price quotes for each vehicle type before booking.
Nearby Drivers
See available drivers on the map with estimated arrival times.
Quote Refresh
Update fare estimates in real-time as you change details.
Booking Management
Book Now
Instant booking for immediate pickup.
Schedule for Later
Pre-book rides for a future date and time.
Active Trips
View and manage currently in-progress journeys.
Upcoming Bookings
See all scheduled future bookings with details.
Booking History
Complete history of past trips with receipts.
Cancel Booking
Cancel upcoming or waiting bookings when needed.
Live Tracking
Real-Time Driver Location
Watch your driver approach on the live map.
ETA Updates
Live estimated time of arrival that updates as driver moves.
Driver Details
See driver name, photo, vehicle details, and registration.
Trip Progress
Track your journey from pickup to destination in real-time.
Payments
In-App Card Payment
Pay securely with saved credit or debit cards.
Apple Pay
Quick payment with Apple Pay on iOS devices.
Google Pay
Tap to pay with Google Pay on Android devices.
Cash Option
Pay the driver in cash if preferred.
Saved Payment Methods
Securely store multiple cards for quick checkout.
Promo Code Redemption
Apply discount codes for reduced fares.
Ratings & Account
Rate Your Driver
Leave 1-5 star ratings and feedback after each trip.
Trip Receipts
Digital receipts for every completed journey.
Profile Management
Update name, email, phone number, and preferences.
Push Notifications
Updates on booking status, driver arrival, and promotions.
Ready to see it in action?
Book a personalised demo and see how CAB-X can transform your operation.