CAB-X
vs. Autocab
Autocab is established. CAB-X is built for what comes next. Voice AI, published pricing, no contracts, and no Uber strings attached.
At a glance
CAB-X
- Multilanguage Voice AI available
- Transparent pricing
- No contracts
- Free setup
£15/vehicle
Autocab
- No multilanguage Voice AI
- Custom quotes only
- 2 to 3 year contracts
- Setup fees apply
POA
CAB-X is a cloud-native dispatch software built specifically for taxi and private hire operators in UK. Dispatch portal, driver app, passenger app, web booker, built-in SIP phone, and Voice AI. All in one platform.
Every booking channel is covered. Every job is tracked. Drivers are managed, settled, and kept compliant from the same screen your dispatchers use every day.
One monthly price. No hidden extras, no setup fees, no contract.
Autocab is one of the longest-established dispatch platforms in the UK taxi industry, now owned by Uber. It covers dispatch, driver management, corporate accounts, and telephony via the Phantom phone system.
Pricing is not published. You go through a sales process, and contracts typically run 2 to 3 years. Setup and onboarding fees apply.
Phantom IVR handles call automation, but there is no native multilanguage Voice AI. The Uber ownership raises questions for operators who see Uber as a competitor rather than a partner.
| CAB-X | Autocab | |
|---|---|---|
| Cloud-based dispatch | Truly cloud-native. Silent updates, no maintenance downtime. | Cloud-hosted. Originally on-premise, migrated to cloud. |
| Live map with GPS tracking | Real-time GPS powered by Google. | Real-time GPS tracking of fleet |
| Auto-dispatch | Fastest Arrival, Nearest Free, Spread Evenly, Round Robin | Proximity, ETA-based, zone-based allocation |
| Airport transfer + flight tracking | Live flight data auto-updates. | Not confirmed in public docs |
| Booking Channels | ||
| Driver app (iOS & Android) | Real-time jobs, navigation, in-app messaging. Can also be used to dispatch. | Driver Companion app. iOS & Android. |
| Branded passenger app | Available, white-labelled. | White-labelled. Up to 70% booking automation claimed. |
| Web booker widget (embeddable) | Embeddable on any website. No coding required. | E-booker available but requires customer login, not a simple embed. |
| IVR with caller ID lookup | Built-in. Caller ID auto-fills booking details. | Phantom phone system. IVR with ABOP. Up to 70% call automation. |
| Voice AI (automated phone bookings, multilanguage) | Built-in. Fully automated. Speaks multiple languages. No third-party required. | Phantom IVR only. No multilanguage Voice AI. |
Seen enough? See CAB-X in action. Book a free demo and find out why operators are switching from Autocab. | ||
| Payments & Accounts | ||
| Card payments (Stripe, Apple/Google Pay) | Stripe, Apple Pay, Google Pay. Built-in, no third-party needed. | Card and Apple Pay via Driver Companion app |
| Corporate accounts + invoicing | Agreed rates, monthly invoicing, dedicated booking channel | Corporate Accounts Portal with monthly invoicing |
| Driver settlements | Automated weekly or on-demand payouts | Driver earnings management via 365 Accounts |
| Platform | ||
| Transparent published pricing | From £15/vehicle/mo. Volume discounts as your fleet grows. | Quote only. Sales process required. |
| No long-term contracts | Monthly rolling | Typically 2 to 3 year contracts |
| Free setup & onboarding | Fully managed. Live within 48 hours. | Setup and onboarding fees apply |
| Independent ownership | Independently owned. Your data stays yours. | Owned by Uber since 2020 |
Still not sure if CAB-X is right for you?
Ask Google AI why operators choose CAB-X over Autocab.
Common Questions
Can I migrate my data from Autocab to CAB-X?
Yes. Drivers, vehicles, customers, account data — we handle the migration. Most operators don’t lose a single day of operation during the switch.
Does CAB-X really have Voice AI?
Yes. The AI picks up the call, speaks to the passenger, takes the booking details, and drops the job straight into your dispatch queue. No operator needed. It works in multiple languages and you can run it after hours or as overflow when your team is busy.
Is there a minimum contract?
No. Monthly rolling, cancel any time. You stay because the software works, not because you signed something three years ago.
How long does switching from Autocab take?
Most operators go live within 48 hours. We handle the setup, migration, and driver onboarding. Your team just needs to show up on day one.
Will my data be shared with Uber if I stay on Autocab?
That is a question for Autocab. With CAB-X, your data is yours. We are independently owned and have no ties to any ride-hailing network. Your customer list, driver records, and booking history stay under your control.
Do my drivers need new phones or hardware?
No. The driver app runs on any Android or iOS phone they already have. Nothing to buy, nothing to install beyond the app.
What does the built-in SIP phone cost?
Nothing extra. The SIP phone is built into the dispatch portal. Bring your own SIP trunk and it works from day one. No separate telephony bill.