Dispatch Portal

Taxi dispatch software your dispatchers won’t fight.

Real-time fleet tracking, automated job allocation, and a clean booking queue your team can actually run all night without losing track. Built for the way UK taxi, private hire, and minicab operators dispatch.

Book a Demo Or start a free trial

<200ms

Push latency

99.95%

Uptime

Unlimited

Dispatchers

Browser-based

Optional PWA, any device

What it does

Everything your dispatch desk needs.

One screen for every booking, driver, and trip. No tab-juggling, no copy-paste, no duct tape.

Live fleet map

Every driver position, vehicle status, and job in flight on one map. Updates instantly, not every 15 seconds.

Auto-allocation

Zone, distance, fairness rotation, or fully custom rules. CAB-X picks the right driver for every job in milliseconds.

Booking queue

Phone, web, app, voice AI: every channel feeds the same queue, sorted by priority and ready to dispatch.

Driver & vehicle profiles

Documents, licences, shift patterns, and vehicle assignments in one place. Expiry warnings before they bite.

Reports & analytics

Daily, weekly, monthly. Drivers, jobs, revenue, exceptions. Export anything to CSV or send straight to your accountant.

Installable PWA

Runs as a Progressive Web App. Install to desktop, tablet, or mobile in one click. No app stores, no admin rights, no forced updates.

The view

Built for the way dispatchers actually work.

Designed around real dispatch desks, not a generic CRM with a map bolted on. Light by day, dark by night, easy on the eyes at 3am.

CAB-X Dispatch Portal in light mode — Light mode

CAB-X Dispatch Portal in dark mode — Dark mode

How dispatchers use it

From booking to wheels in three steps.

Booking comes in

Phone, app, web booker, or voice AI. CAB-X creates the job and quotes the fare automatically.

Driver gets allocated

Auto-allocation picks the right driver. Override manually if you want. Either way, it takes seconds.

Track until drop-off

Live driver position, ETA, and status changes are visible to dispatch and to the passenger. No “where is my car?” calls.

Works with the rest of CAB-X

One platform, every channel.

Dispatch is the centre of CAB-X. The rest of the platform feeds straight into it.

Voice AI

AI-answered booking calls feed straight into the dispatch queue.

Driver App

Drivers receive jobs, update status, and navigate from their phone.

Passenger App

Branded booking app for your customers, with live tracking.

Web Booker

Self-serve booking widget for your website, 24/7.

Dispatch FAQ

Common questions about taxi dispatch software.

Taxi dispatch software handles every step of a job after the booking comes in: it queues the booking, picks a driver, sends the job to that driver’s phone, tracks them in real time, updates the passenger and stores the trip data for reporting. CAB-X does all of this from one screen.

Legacy taxi dispatch software polls for updates every 15 to 20 seconds and runs on Windows-only desktop terminals. CAB-X is a real-time, push-based, browser-based platform. Updates land instantly, your team can run dispatch from any modern device, and you avoid the on-site servers and licence fees that legacy systems still require.

Yes. Driver licence numbers, vehicle plate licences, insurance and MOT documents are stored on the driver and vehicle profiles, with automatic expiry alerts before they lapse. For the current rules see the official UK government guidance on taxi and private hire licensing.

Yes. The CAB-X dispatch portal supports unlimited concurrent dispatchers on every plan. Job assignments, status changes and bookings sync in real time across all open sessions, so two operators are never accidentally working on the same job.

Any modern browser on any operating system: Windows, macOS, Linux, ChromeOS. Our dispatchers also run it on iPad and Android tablets in the field. No installer, no admin rights, no operating-system lock-in.

See the dispatch portal in action.

30-minute walkthrough with a real CAB-X engineer. Bring your dispatch questions.

Book a Demo

From £15/vehicle/month, see full pricing, or start a 14-day free trial · no credit card required.